Clinical Case Administrator
Employment Type: Full Time
Location: Kent
Communities:
Oakwood House - Kent
Salary: £30,635.00
Closing Date: Friday 30th October 2026
Context
Childhood First enables children and young people to recover from early life abuse and relational trauma, to enjoy life and to achieve their potential. We do this through the provision of specialist therapeutic residential care and treatment, together with family and network support. We are also a UKCP Training Organisational Member accredited with Middlesex University, providing in-house clinical training to its clinical staff.
Oakwood House, provides placements for up to 4 children aged between 11 to 16 years on admission.
Purpose
This is a key administrative role within Childhood First’s therapeutic communities, which functions as a Tier 3/4 mental health provisions as well as statutorily regulated children’s homes.
What You’ll Bring to the Role
- Experience in an administrative role, ideally within a care, education, clinical or therapeutic setting.
- A methodical and well-organised approach, with a commitment to maintaining documentation to the highest standard.
- Confidence using databases and Microsoft applications such as Word, Excel and Outlook.
- Strong communication skills and the ability to work effectively with clinical colleagues and wider teams.
- An understanding of the importance of accurate, confidential and timely record keeping.
- The ability to prioritise workload, raise issues constructively and support others with clinical administration processes.
Main Tasks
- Support the Assistant Director of Clinical Practice through effective administration of clinical processes, documentation and recording, helping to support positive clinical outcomes for children.
- Maintain and update children’s clinical information, assessment frameworks and outcomes data within relevant systems.
- Support the production of clinical, governance, management and evaluation reports as required.
- Provide administrative support for clinical staff training, accreditation processes, clinical audits.
- Support staff in the administration of clinical processes and recording, helping to maintain high standards of documentation.
What we will do for you
- Statutory training
- Provide you with a six month introduction to Integrated Systemic Therapy, in line with your probation period
- Monthly supervision and weekly staff support groups
- 25 days annual leave plus public holidays
- Healthcare Cashback benefits
- Life assurance 3x salary
- Up to 6% enhanced employer pension contribution
- Relocation package subject to T & C
- recruitment referral scheme £1000 per colleague referred
For an informal discussion, please contact Becky Fry, Director of Oakwood House. A recruitment pack with the job description and person specification can be downloaded below.
To Apply. please submit your CV and a statement describing your suitability to the cover letter session of the application process.
Closing date: Friday 30th October 2026
Interview date: Tuesday, 3rd November 2026
If you are applying from outside Oakwood House, please ensure you speak with your director before submitting an application for this role.